FAQ

The place to find answers to questions often asked about our range of promotional umbrellas.

How do I place my order? Simply email or call us on 0844 4780344 for a quotation.

What Information do I need to provide in order for you to provide a quotation? All we need is a few simple pieces of information including quantity required, the number of colours in your logo and any special branding requests - we can then give you an exact quotation for your promotional umbrellas.

How long will it take to process my promotional umbrella order? Our lead time is 8 weeks from the order date. If however you require your promotional umbrellas within a shorter lead time we can work with you to accommodate your needs - call us today on 0844 4780344 so we can do our best to hit your deadline.

Can you build my umbrella around my corporate branding/colours? Yes! We carry a wide range of stock canopy colours, so we are confident we can match the umbrella canopy to your corporate brand. If you order a minimum of 300 units we will Pantone® match the canopy with your corporate identity.

Is there a choice of frame for my promotional umbrellas?Yes! Our shafts are supplied in Black on our Golf range. If you order over 500 units - we will Pantone® match your frame FREE of charge!

How will I know what my promotional umbrella will look like? After you have placed your promotional umbrella we will supply a design service giving you a number of options for your umbrella. Once you are happy with the design we will provide a FREE sample for final approval. NB if your canopy or frame is being Pantone® matched we will supply swatches for approval.

What are your terms of business? For new clients we usually accept 50% deposit to secure your order with the balance invoiced on delivery of your promotional umbrellas. For established clients we will set up a trading account with 28 days credit.

Do you have any special offers? Yes! Please click here to go to our Special Offers page which is updated on a monthly basis.